CUSTOMER CARE

All our garments are made with love and care. As they are all handcrafted please excuse the defects in printing and embroidery, the imperfections in the garment add to the beauty of it, making it unique and truly one of a kind. We are happy to provide you more details of your item, please message us to know more.

Have any questions or concerns? 

We’re always ready to help!

 

 

Call us at

+91 9950997330

or send us an email to:

shoppavitra@gmail.com

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RETURNS

Please email us on shoppavitra@gmail.com or get in touch on our whatsapp +91 9950997330

FAQ

Do you provide International delivery?

 

We ship worldwide. Our deliveries take approximately a week to fifteen days to reach.

How do I return an item?

 

Email us on shoppavitra@gmail.com or give us a call on +91 9950997330 - We will assist you with the return process.

What is your returns policy?

 

Incase it doesn't fit, send it back to us and we'll alter it for you. If you are not completely satisfied and want return a product please make sure there are no stains, tears or other damages, it must be returned in its original appearance.

How do I track my order?

 

We will send you tracking details from our courier service.

How can I contact your couriers?

 

You can track them online or email/ text us and we'll update you.

What are your delivery options?

As we are based in a small village, we use India Post/ Delhivery for domestic orders and Blue Dart/ DTDC for international orders.